Open a shared document
Accept an invite, verify who you are, and view the file.
Recipients open a file in two ways: a link from email, or Shared with me after they sign in.
When you use it
Someone shared a DocuID file with your email or mobile number.
From email or a link
Open the message and click Get started. A new recipient installs iVALT and registers with the invited email before the file opens. Then complete the iVALT biometric check. Access is only for that document and only while the share is still valid.
From Shared with me
Sign in and open app.docuid.net/shared-with-me. Pending items wait until you accept or decline. Search and filter by type, permission, and status.
If the link requires sign-in
You are sent through login and returned to the share. Approve iVALT, then continue.
Options and limits
From the row menu you can request additional access (for example download) or remove the share from your list. Removing it from your list does not delete the owner’s file.
If something goes wrong
| Problem | What to do |
|---|---|
| Expired | Ask the owner to share again. |
| Revoked | The owner stopped access. A copy of the link will not open it. |
| Access limit reached | The owner must raise the limit or create a new share. |
| Verification failed | Use the same email or mobile the invite used, and retry. |