Sign in
Authenticate with iVALT biometrics to open your DocuID workspace.
Sign-in uses iVALT only — no password and no one-time email code for the workspace itself.
When you use it
Every time you open app.docuid.net on a browser that does not already have an active session.
Before you begin: install iVALT from the App Store or Google Play and finish registration. See Get the iVALT app.
Open the sign-in page
Go to app.docuid.net/login. You should see Welcome back and the line “Log in with iVALT biometrics. No passwords or OTPs.”
Enter your registered mobile number
Choose the country code, type the number you registered in iVALT, then click Send biometric push. A request is sent to that phone.
Approve on your phone
Open the iVALT notification and approve with biometrics. You can click Cancel on the website if you need to start over.
Land on the dashboard
After approval you see document and share counts, unread notifications, recent activity, storage usage, quick actions, and recent files.
First time on this account? Continue to vault setup.
If something goes wrong
| Problem | What to do |
|---|---|
| No notification | Check iVALT is installed, notifications are on, and the number is exact. |
| You denied the push | Click Send biometric push again and approve. |
| Wrong country code | Change the code and resend. The number must match iVALT registration. |
| Session expired later | You will be sent back to login. Approve a new push. |